Remote Monitoring & Control
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Factory Training Events


Training with professionals for professionals - learn directly from DPS Telecom engineers with colleagues from around the world

Training that pays you back in enhanced staff efficiency, better network reliability, longer uptime, and increased revenue

Achieve your network reliability goals fast - take advantage of DPS Telecom factory training. This intensive 4 day training program will help you and your staff use your DPS equipment to the fullest from day 1, maximizing the value of your investment in network reliability management.

"It's excellent, presented in the right way and tailored to the needs of the class."
- Bill Speck , 3 Rivers Telephone
DPS Telecom Factory Training Event

There's no reason to waste months trying to learn alarm management by yourself. You'll know how to use your DPS equipment easier, faster, and more efficiently. The time you save in implementation, and the increased efficiency of your network reliability management, will bring immediate payback in the form of longer uptime and increased revenue.

An All-New, Real-World Training Program, Based on the Latest Client Feedback and Best Practices From the Field

This improved, more impactful training course has been completely updated with the help of client's requests and feedback. It's an intense, hands-on program focused on real-world applications and problems, augmented with the latest best practices from users in the field.

"This training is worth a lot more because it's taught by the people who actually work with the system, not some corporate trainer."
- Larry Hamilton, U.S. Telepacific

You and your staff will learn advanced network reliability management directly from DPS engineers and technicians - the same people who design, build, and implement DPS network reliability management equipment.

You'll work directly with DPS equipment - experiment with new features in a no-risk environment - and get the latest materials and tools to train new staff faster and more efficiently.

What You'll Learn

Each 4 day training course covers installation, configuration, and alarm monitoring with DPS Telecom equipment, including the T/MonXM Network Alarm Management System, the DPS remotes you use in your network, and the newest developments from DPS Telecom. Courses can be customized to your company's individual needs.

You and your staff will learn how to database alarms, provision remotes, and configure and operate control relays. You'll learn the best techniques for alarm monitoring, plus valuable expert tips on troubleshooting.

"This class covers the A-Z operation of the whole DPS Telecom product suite. Combining a training simulator with a classroom situation can't be beat." - Todd Matherne, EATEL

Plus you'll learn advanced features like ASCII alarm parsing and processing, SNMP alarm monitoring, configuring and using derived alarms and controls, and automatic e-mail and pager notifications.

It's valuable professional development that is ideal for NOC technicians, systems administrators, and staff trainers.

How You Can Attend DPS Telecom Factory Training

Train at DPS Telecom Headquarters
Several times a year, DPS Telecom hosts Factory Training Events at DPS headquarters in Fresno, California. (See Calendar for the next Factory Training Event.) You'll attend class in our fully equipped training laboratory; see the latest developments from DPS engineers; tour our vertically integrated engineering and manufacturing facilities; and meet directly with DPS Telecom President Eric Storm.

Train On-Site at Your Facility
Or if you prefer, DPS Telecom Factory Training can come to you. The DPS Telecom training staff will come to your facility, with a complete set of training materials. Your staff can train directly on the equipment they'll use; the course curriculum can be tailored to your company's individual needs; DPS technicians can assist you on-site with your implementation.

Training, Hotels, and Vehicle Rental Locations

Factory Training Area Map

Car Rentals:
Hertz: (800) 654-3131 (located at airport)
Avis: (800) 331-1212 (located at airport)
Enterprise: (800) 736-8222 (4947 E. McKinley)

Recommended Hotels:
Piccadilly Inn: (559) 251-6000
Courtyard by Marriot: (559) 251-5200
Chateau Inn: (559) 456-1418

Ask for the DPS Telecom Corporate Rate


Download the DPS Telecom Factory Training Brochure

Download the 2014 Factory Training Brochure

Event Schedule... What You Can Expect... What to Bring... Map to DPS Telecom Headquarters... Registration Questionnaire

download training course syllabus

Download Factory Training Syllabus

Overview of topics covered each day. (This is the basic outline. Each course is tailored to the specific attendees and the DPS equipment you have installed in your network.) Course adjustments can be accommodated upon request.

Factory Training Overview

Learn more about DPS Telecom Factory Training events. Find out how client feedback is helping us constantly improve our training offers.

Factory Training Signup (Calendar)

Act now to reserve your place at the next factory training event.

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DPS Engineers

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