What Our Clients Say About DPS Telecom Products, Service, and Support
Addressing our client's needs is priority number one. From dedicated customer support to custom solutions, look at what our clients are saying about us...
"While the quality of your equipment speaks for itself, without a doubt the best part of working with DPS was your customer satisfaction. Your multiple phone calls to see if there was any support we needed, were above and beyond what we expected. It truly made the difference. Thanks again for the product and most of all, for the service and the support."
P. J. Renehan - Project Manager, MOTOROLA
"DPS has been the best customer and tech support vendor I have worked with in the last twenty-five years I have been in the industry. Whenever any of our people have called for assistance, our needs were quickly taken care of, I wish that all vendors support were as good as yours were."
R. Konshuk - System Manager, ATC MICROWAVE
"Your willingness to enhance the operation of the AlphaMax's, and your frequent contacts with me to ensure the system was right, is nothing short of extraordinary! I have never dealt with an equipment supplier so concerned with our needs."
J. Griffith - Project Manager, MOBILCOMM
"Everyone I have dealt with at DPS has been friendly, helpful, and knowledgeable. DPS' technical support staff is a refreshing change in the industry where customer service is declining."
J. Hamann - Systems Engineer, NEXTLINK
"DPS support didn't end with the sale. Your technical support personnel continue to answer our numerous questions and have been an invaluable asset as we implement new features and modify the system."
P. Shew - Communications Engineer, PNM Electric Services
"Thanks, for the training provided during the 3rd week of September. I was surprised at the level of training provided. It was in-depth and thorough. Just as enjoyabe was the interaction with the instructors both during cassroom time as well as the afternoon and evening meal sessions. I thoroughly, enjoyed the tour of your facilities it reminded me of a time when most American companies were much more resourceful and self contained. It was a breath of fresh air to see a company able to actually take and make projects from the drawing board to the final product and be so self contained. Just the idea of working products at the component level is an idea which is all but obsolete in most companies"
G. Smith - Network Surveillance Technician, Pac-West Telecomm, Inc.
"Hospitality was great! Everyone at the plant seemed genuinely glad to see us and eager to hear how we were using the product and what issues we might have. Everyone we met seemed truly dedicated to the company and customer satisfaction with the product. From the receptionist to the factory workers, all were eager to answer questions and take care of any needs we had... I have to say that DPS has been the best vendor I have ever worked with in my 20 year history with the telecom business."
Mark Henry - NOC Tier III, Consolidated Communications