Filter Nuisance Alarms

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Eliminate Distractions and Focus Your Effort on Serious Emergencies

What happens when your alarm management system constantly bombards your staff with status events and non-alarms that require no action other than an acknowledgement?

Your staff becomes desensitized to alarm reports, and they start to believe that all alarms are nonessential alarms. The staff stops responding to ANY alarm - even critical alarms - defeating the function of the alarm management system.

These self-defeating, nonproductive alarms are called nuisance alarms, and they can have devastating effects. An advanced monitoring system has features that filter out nuisance alarms, so your staff stays focused on preventing serious threats to your network.

Nuisance alarm filtering includes features like:

• Alarm Qualification: if problems are self-correcting, you might not need to know about them. You can filter these alarms by using an alarm qualification time that sets how long the alarm condition must be in effect before an alarm is declared.
• Alarm Silencing: alarms that oscillate and create a lot of alarm activity can be silenced for a specified length of time.
• Alarm Tagging: oscillating alarms can also be tagged to stay silent until untagged.
• No Log: alarms that are simply not important do not even need to appear on the monitoring screen. The alarm report goes straight to the history file, where it is recorded and can be retrieved later for analysis, if necessary.

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What Do You Want Your Network Alarm Management System To Do?

1. Monitor Every Part of Your Network
2. Display Detailed Alarm Information and Instructions to Ensure Rapid and Accurate Response to Network Threats
3. Analyze and Process Alarm Data
4. Control Remote Site Equipment
5. Manage Multiple User Security
6. Automatically Dispatch Repair Personnel
7. Provide Redundant Backup Monitoring
8. Provide Centralized Access Control

What Are Other Companies Doing With Their Network Alarm Management Systems?

1. New York City Transit's $141 million project to create an ATM/SONET network for the 21st century
2. In-house monitoring improves reliability at Triangle Communications Inc.
3. RT Communications Uses the NetGuardian & IAM to Bring Network Monitoring In-House