T/Mon NOC Pinpoints Problems Before the First Truck Roll
How many times should you have to visit a remote site? For many tough jobs, you may have to do two or more site visits.
First you have to drive out and find out what the problem is. Then, unless you're lucky enough to have brought just the right tools and supplies, you'll have drive out again to correct the problem.
And let's hope you fixed all the problems at the site, or else you'll have to drive out again.
And if you have to drive 30, 45, or even 60 minutes or more just to get to the remote site, you're talking about serious windshield time - and that means wasted time, wasted effort, and wasted money.
T/Mon reduces windshield time by providing precise diagnostic information.
The T/Mon NOC Remote Alarm Monitoring System will give you the diagnostic tools to severely reduce windshield time.
T/Mon presents alarms from your entire network is a highly detailed format that tells you everything you need to know - where the alarm is located, how severe the alarm is, the precise nature of the problem and how to correct it.
You'll know exactly what tools and supplies to bring to the remote site. You'll have a plan of action before the first truck roll. You won't have any more midnight dispatches to correct minor problems.
|T/Mon NOC Remote Alarm Monitoring System features support for 25 protocols, protocol mediation, alarm forwarding, pager and email alarm notification, Web browser access, multi-user access, a Standing Alarm list and alarm history logging|
Monitor every alarm in your entire network
T/Mon can eliminate one of the chief causes of unplanned site visits - surprise network outages caused by unmonitored equipment.
T/Mon integrates all your alarms from all your equipment to one common platform and one common interface, giving you a one-screen, eagle's-eye view of your entire network, cutting out places where nasty surprises can gather.
T/Mon Remote Alarm Monitoring System is a multiprotocol, multifunction remote alarm system uniquely designed to receive alarms from all your equipment, regardless of its manufacturer or protocol.
T/Mon supports 25 standard, legacy and proprietary telemetry protocols. What's more, T/Mon supports every device that uses those protocols - compare that to vendors who only offer device-specific "probes" or "smart agents."
Detailed alarm descriptions eliminate guesswork
T/Mon doesn't represent alarms with blinking lights, cryptic summary codes or meaningless number strings. T/Mon displays alarms in plain English, with complete descriptions that give full information of the nature of the alarm, its location, and its severity.
You don't need to guess to locate the problem, and you don't have to visit the site to troubleshoot your equipment. If an alarm happens, you'll get a full report of the problem, so you can take immediate action.
Detailed ASCII alarms from hundreds of telecom devices
T/Mon, when equipped with the optional ASCII Processor Software Module, can parse ASCII text from channel banks, PBXs, SONET equipment, digital switches, logging devices, RTUs, routing platforms, DSUs, CSUs, and NIUs - any telecom device with a printer, craft, ROP or logger port.
T/Mon converts the ASCII text to standard T/Mon alarms, providing you with precise location of problems down to the card level.
|T/Mon text messages give specific instructions, so you know exactly what procedures to follow when alarms happen.|
Everyone knows what to do when alarms happen
The T/Mon interface features Text Message windows that provide additional information about each alarm. The Text Message window can display an explanation of the alarm or specific instructions for appropriate action. System operators, even without extra training, will know precisely what to do and who to call in case of an alarm.
Standard pager alarm alerts keep technicians in the field
With T/Mon, field technicians aren't dependent on the NOC. Standard pager and email alarm notification brings alarm data to wherever you are -your car, your remote sites and even your home. You'll have total assurance that you'll be notified if problems happen at any time. You can keep your field techs out in the field, dramatically reducing windshield time.
Correct alarms without leaving the NOC
Many problems can be solved by simply turning a switch -starting a backup generator, for example. But if the switch is 20 miles away, that simple solution becomes pretty expensive.
T/Mon provides easy, direct operation of control relays at all your remote sites.
T/Mon will even operate remote site controls automatically, in response to alarm inputs. T/Mon can correct failures before any human operator even knows something is wrong, giving you a tireless first line of defense against network failures.
T/Mon NOC will give you better visibility and control over your entire network. T/Mon's standard pager and email alerts, easy-to-use Web interface, nuisance alarm filtering and multiple remote access options will make your alarm data more useful - reducing both windshield time and the threat of service outages.
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