Services — All of our services come with a full commitment to supplying you with the best network monitoring possible

Turn-Up and Installation Assistance

This is absolutely the quickest and easiest way to get your network monitoring system up and running. Our on-site turn-up assistance team will help install and configure your system and train your staff to use it.

Databasing Services

Defining your database is the most complicated aspect of configuring your alarm monitoring system. But you don't have to worry about it when we can do it for you. This service is especially helpful if you're upgrading to DPS Telecom equipment from legacy gear - we can convert your existing database from your legacy master.

Factory Training

Factory training is the most thorough way to learn everything you need to know about your network monitoring system.

Annual Maintenance Agreements

Your monitoring system is a safeguard for your network - it makes sense to make sure that safeguard is always there. Our maintenance agreements will keep your monitoring system running at its best, worry-free.

Technical Support

And, of course, we also provide complete technical support. Whenever you need help, we are never more than a phone call or an e-mail away. We also have online live chat support.

System Design

When you need a new system, we don't leave you guessing about what products you need. Our application engineers design an alarm monitoring configuration specifically for your application, and prepare a customized report detailing every aspect of the proposed system.

T/Mon Users Group

What would you like your alarm master to do better? At the T/Mon Users Group, your ideas come to life...