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The DTMF/Voice Interface for T/Mon NOC lets you acknowledge or silence alarms from the field, using any touch-tone phone. As easy and familiar as a voice-mail system, the DTMF/Voice Interface uses synthesized voice prompts to guide you through a menu of options, and you just select your choice by pressing a phone button.
The DTMF/Voice Interface for T/Mon NOC, combined with T/Mon NOC's built-in support for pager and email notifications, puts easy-to-use, cost-effective, automated tools for 24/7/365 network alarm monitoring within the reach of your company.
If you thought you couldn't afford 24/7 monitoring, T/Mon NOC and the DTMF/Voice Interface gives you an automated 24-hour NOC without the huge costs of keeping a staff and duty after hours and on weekends.
T/Mon NOC notifies field technicians of new alarms by sending a detailed text message to the techs' alphanumeric pager or email-capable cell phone. The pager message contains an eight-digit ID number that uniquely identifies the alarm.
To acknowledge the alarm, the user calls T/Mon NOC over an ordinary landline or cellular touch-tone phone. A synthesized voice prompts the user to enter the alarm's ID number. The user can then follow the voice prompts to acknowledge or tag the alarm - either individually or all the alarms for that site.
|Dimensions:||1.75" H x 8" W x 6" D |
(4.5 cm x 20.3 cm x 15.2 cm)
|Mounting:||19" or 23" rack|
|Power Input:||-48 VDC dual feed (-40 to -70 VDC)|
|Current Draw:|| |
|Fuse:||0.5 Amp GMT|
1 RS-232 port to T/Mon NOC
|Visual Interface:||6 LEDs|
|Operating Temperature:||32° to 140° F (0°-60° C)|
|Operating Humidity:||0%-95% noncondensing|