Command And Control Center Construction Cost: How Much?

A command and control center is a vital part of any company that maintains reliable service. This is especially true if the company operates 24/7/365 or covers a geographic area more than 70 miles in diameter. It is in the command control center that important decisions are made regarding the status and performance of the equipment that keeps your customers happy and the money flowing.

These decisions help protect your equipment and provide reliable service to your customers. Today's customers are expecting ever shorter response times to incidents. Today's operations are requiring the command center to play a larger role in facility access and security.

How Much Will it Cost?
Predictably, command and control centers vary widely in cost. A basic command center in an existing facility with a single command and control system console monitoring a dozen or so pieces of equipment that are already connected to some kind of communication backbone can be built for well under $20K. A center with dozens of command and control system consoles monitoring hundereds of equipment pieces in a new facility with some communication infrastructure improvements required can approach $1M or more. The easiest way to narrow in on how much you need to pay is to work with multiple companies to develop your plan.

  • Make sure each company has a range of solutions. If a company doesn't have a low end solution, you can pretty much bet that your application will be more advanced than you expected and need a much more 'powerful' tool than you imagined. If a company doesn't have a high end solution, an initial low cost can mask a sizable upgrade down the road.
  • Customization costs can crush you. Companies that quickly offer 'customization' solutions often have a product that is simply too complex for a typical user to install and configure themselves. In some cases, you might even be encouraged to think in terms of having multiple-month on-site support or training with the purchase of these kind of command and control systems. Good companies are able to offer you customization, but every one of their solutions shouldn't require expensive on-site programmers (the best companies offer free customization to make an off-the-shelf product a perfect-fit solution for you).
  • Module costs can be murder. A big advantage of modular systems is that you don't buy more than you need. The danger of modular systems is that the core system functionality is so small that you can't seem to get anything done withour an additional module. Everytime you introduce a new piece of eqiupment or cross some threshhold count or want to implement some new report, ka-ching... you need another module. Pretty soon the module cost becomes as much or more than the base cost and continues to grow as you do.
  • Avoid the equipment trap. involved in separate status interfaces for each class of equipment. When provisioning, you clearly need to be trained on multiple versions (including the always latest) of equipment. But day-to-day status monitoring should not require training for every equipment class or new version you manage. Eliminating this unnecessary training can easily save in excess of $100K.