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Reserve Your Seat TodaySince 1986, DPS Telecom has provided network monitoring equipment to over 1,500 customers worldwide. Below are reviews from telecommunications companies, electric utilities, transportation systems, government agencies, and other organizations using DPS solutions.
1. Billy Young, Network Engineer, Consolidated Communications
"I've had a good relationship with DPS Telecom. I've been dealing with them for years. They're reliable. We have about 160 deployed at this time, some have been deployed since '99, and I would say we might have a 1% failure rate... I had no doubt that whatever DPS committed to, they'd do it. And they have."
2. M. Renne, Program Manager, Heritage Communications
"NetGuardian does what it says it can do, and actually a lot more... It's just a fantastic product. Most companies claim a lot more than what they can do, but DPS is just the opposite."
3. R. Konshuk, System Manager, ATC Microwave
"Your willingness to enhance the operation of the AlphaMax's, and your frequent contacts with me to ensure the system was right, is nothing short of extraordinary! I have never dealt with an equipment supplier so concerned with our needs."
4. B. Wood, Director of Special Projects, UniPoint Holdings
"These [NetGuardian] units have performed very well for UniPoint. The dial-up capability allows us to provision the equipment prior to the WAN connectivity being in place."
5. R. Wilson, Technical Operations Supervisor
"As we move forward in technology at our Radar site... We now are looking at the DPS NetGuardian to help us monitor more devices such as the generator. NetGuardian will help us move forward by giving us a Web based browser and email notification."
6. P. J. Renehan, Project Manager, Motorola
"DPS has been the best customer and tech support vendor I have worked with in the last twenty-five years I have been in the industry. Whenever any of our people have called for assistance, our needs were quickly taken care of, I wish that all vendors support were as good as yours were."
7. J. Hamann, Systems Engineer, Nextlink
"DPS support didn't end with the sale. Your technical support personnel continue to answer our numerous questions and have been an invaluable asset as we implement new features and modify the system."
8. J. Griffith, Project Manager, Mobilcomm
"Everyone I have dealt with at DPS has been friendly, helpful, and knowledgeable. DPS' technical support staff is a refreshing change in the industry where customer service is declining."
9. G. Smith, Network Surveillance Technician, Pac-West Telecomm, Inc.
"I have to say that DPS has been the best vendor I have ever worked with in my 20 year history with the telecom business... Everyone at the plant seemed genuinely glad to see us and eager to hear how we were using the product and what issues we might have."
10. P. Shew, Communications Engineer, PNM Electric Services
"I was surprised at the level of training provided. It was in-depth and thorough... It was a breath of fresh air to see a company able to actually take and make projects from the drawing board to the final product and be so self contained."
11. Senior Communications Engineer, State DOT (Department of Transportation)
"We've always been very pleased with DPS Telecom's RTUs. They've lasted for 20 years."
12. Lead Telecom Tech, Electric Utility
"The thing I liked was that DPS was going to make it fit our needs. They were going to make their stuff fit ours."
13. Radio Systems Manager, Transit Agency
"We have over 50 unmanned locations supported by DPS monitoring equipment."
14. NOC Manager, Fiber ISP
"DPS Telecom gives us a reliable way of accessing a variety of equipment, regardless of the brand or provider."
15. Mark Henry, NOC Tier III, Consolidated Communications
"While the quality of your equipment speaks for itself, without a doubt the best part of working with DPS was your customer satisfaction. Your multiple phone calls to see if there was any support we needed, were above and beyond what we expected."
