Download our free Monitoring Fundamentals Tutorial.
An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.
1-800-693-0351
Have a specific question? Ask our team of expert engineers and get a specific answer!
Sign up for the next DPS Factory Training!
Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.
Reserve Your Seat TodayAt a time when many vendors are unable or unwilling to build custom network monitoring solutions, one stands out. By controlling every part of its operations, DPS Telecom is able to create perfect-fit solutions for its clients. From sales to engineering to production to tech support, DPS is creating great products and happy customers.
"We're not your typical sales department," says Ron Stover, DPS Telecom's Vice President.
"We don't rush the client. We approach the sales process from a design consultant point of view. We have decades of experience in monitoring technology, and we don't recommend solutions until we have a good understanding of the client's requirements and ultimate goal."
What makes Ron and his sales staff different is their sincere, no-nonsense commitment to putting their clients first. Ron's primary goal is making sure you have the right solution to meet your needs.
"We always try to create a perfect-fit solution for our clients," said Ron. "From a design perspective, a perfect fit means we match our existing products against your requirements. A lot of times, an off-the-shelf solution will meet your needs. But if it doesn't, we modify our hardware and software so it fits your needs exactly. Our hardware is modular and the intelligence is built into the software, so we can tweak it pretty easy until it's the absolute best fit for you,"
"That goes back to the DPS philosophy of creating complete client satisfaction. We customize our solutions to make it the right fit without the client having to buy a lot of extraneous hardware and software.
"The bottom line is, if you're not 100% happy with the solution we've provided, we've done something wrong. When you order from DPS, you'll get the exact solution you're looking for, or you'll get your money back through our 30-day no-risk policy," said Ron.
