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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.
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Reserve Your Seat TodayAre you feeling trapped by your unsupported legacy master? It's starting to break down - those mysterious critical failures that mean the system is on its last legs - or maybe it's broken down already.
The manufacturer no longer supports it, or maybe the manufacturer isn't in business any more. You can't get repairs, or spare parts, or new remotes. The system doesn't support modern features like after-hours monitoring or automatic notification.
You know it's time to replace it, but you think you can't. Your network includes hundreds of legacy remotes. You can't replace them all at one time. You don't have the budget to buy that many new remotes, and even if you had the funds, you don't have enough people to swap out every remote in the network.
But sooner or later, the legacy master is going to die. And then you'll be really be stuck. Because then that budget-killing forklift swap out is going to hit you all at once.
But no one supports this system any more. What can you do?
DPS Telecom is the industry leader in creating custom solutions for legacy support issues. We currently support over 20 standard, proprietary, and legacy protocols.
But you may need to use a protocol that we don't currently support. That's no problem - we can add support for the protocol you need, at no expense, risk, or obligation to you.
If you need a custom-engineered solution, your choice of vendor is critical. Many equipment vendors charge up-front non-recurring engineering fees (NREs) for custom engineering and give no guarantee that the resulting work will provide effective monitoring for your network. If the final product doesn't give you the visibility you need, the money you spent on custom engineering is just money down the drain, and that doesn't look good on anybody's record.
You shouldn't have to pay extra for the protocol support that you need. You shouldn't have to take the risk of paying for a solution that may not work. In today's rapidly-changing technology environment, innovation is a standard product - a commodity - and you shouldn't have to pay an extra fee for it with no guarantee of a solution.
At DPS Telecom, custom design is a standard service. Our business has been built on continuous innovation, and we embrace opportunities to design new network monitoring solutions. We have successfully adapted many types of legacy-protocol remotes to work with our advanced telemetry masters, and we can do the same for you. Typically, all that is required is a minimum order.
Our custom solutions are backed by a 30-day, no-risk guarantee. Test the proposed solution under real-world conditions for 30 days, and if, at any time during that period, you decide for any reason that our solution will not meet your monitoring needs, you can cancel your order with no further obligation. It sounds crazy, but in the 15 years we've offered our no-risk guarantee, not one client has returned a custom solution.
