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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

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Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.

Five ways T/Mon NOC speeds repairs and makes maintenance easier:

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Monitor proactively, not reactively. T/Mon tells you everything you need to know to fix problems on the very first site visit - which site, which device, alarm severity, and a plain-English description of the alarm. You'll eliminate unnecessary and overtime truck rolls for a dramatic reduction in windshield time costs.
T/Mon's customizable text messages enable you to database detailed explanations and instructions for handling every alarm. Everyone on your staff, no matter what their skill or training, will know exactly what to do when an alarm happens.
T/Mon gives you three ways to filter nuisance alarms: alarm tagging (ignore alarms until user un-tags them), alarm silencing (temporarily ignore alarms for specified time), and alarm qualification times (ignore momentary and self-correcting alarms).
T/Mon's Derived Alarms help you track complex events by combining alarm inputs and date/time statements. If you need to know when a site's generator and battery have both failed ... or you want to know if a generator doesn't run its weekly self-test ... or any other combination of events ... Derived Alarms will tell you.
All your alarms from all your devices - no matter what protocol - can access all of T/Mon's advanced features. Even your oldest devices can use pager and email alerts, Derived Alarms and Controls and nuisance alarm filtering. T/Mon NOC is a complete upgrade of your alarm monitoring in just one unit.

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