"With Free Tech Support, you don't have to reach for your wallet as you reach for the phone..."

How many times has it happened to you? You really need tech support, but paying for it is just painful. There's nothing worse than having to reach for your wallet while you're reaching for the phone.

Never pay extra for tech support
You should never pay extra
for tech support

You need a vendor that recognizes the big investment you already made when you bought your gear. Shouldn't you be able to talk to Tech Support for a few minutes without racking up a huge bill?

At DPS, we couldn't agree more. That's why all of our diverse products include free lifetime technical support. But just because support is free doesn't mean it's not also great. Actually, you'll find DPS support is some of the best you've ever received.

You won't find any script-reading interns in the DPS Tech Support department. Every one of our support engineers has extensive experience developing and working with your DPS monitoring system. Plus, our entire support team is located at our headquarters in Fresno, California, USA.

Ralph K.
Ralph K.
ATC Microwave
"DPS has the best customer and tech support of any vendor I have worked with in the twenty-five years I have been in the industry. I wish that all vendors' support were as good as yours."

Plus, if necessary, your tech support issue will go straight to the top of the company. DPS Engineering Director Mark Carberry and even President Eric Storm back up the Tech Support team when you have a particularly tricky support need.

Danny B.
Danny B.
Consolidated Communications
"The (DPS) Factory support is awesome. Tech support has always been very responsive with any issues that we have, which, by the way, is not very many."

And what if you have a support emergency in the middle of the night on a weekend? Is there a charge for that? Not at DPS Telecom.

7x24 emergency tech support is available at no cost. A DPS support engineer is always on-call to handle your after-hours emergencies. We understand that your equipment doesn't always choose convenient times to have problems. That's why we never charge for tech support, even if you have an emergency at 3 in the morning.

Tom W.
Tom W.
Comporium Communications
"Every time that I've contacted DPS Tech Support, I've gotten really good results. The people I've talked to have been knowledgeable and willing to work with us. At times when we've had a pressing issue, DPS provided immediate help. The tech support I have dealt with over the years at DPS has impressed me."

The next time you're considering an alarm monitoring purchase, think about the ongoing cost of tech support. We've heard horror stories of $200/hour or more - just for basic support issues during normal business hours. Don't trap yourself in a situation you'll regret later.

Call DPS Telecom today at 1-800-693-0351 to learn more about our broad line of alarm monitoring and order wire products. They're all are backed by free lifetime tech support, so you'll never need your wallet when you're reaching for the phone.

To receive a price quote or ROI analysis...

Call 1-800-693-0351

Learn More

DPS is here to help.


Have a specific question? Ask our team of expert engineers and get a specific answer!

Ask an Expert DPS Telecom Get a Fast Answer!

Click here for more information.

Get the Alarm Fundamentals White Paper

Download our free Monitoring Fundamentals Tutorial.

An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

Download Alarm Fundamentals White Paper Download White Paper

Click here for more information.

Learn the Easy Way

Sign up for the next DPS Factory Training!

DPS Factory Training

Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.

Reserve Your Seat Today

Click here for more information.

Having trouble finding the perfect solution?

Get Help

No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600