After speaking with many clients like you, we've learned that a sizeable majority prefer an electronic (PDF) user manual for RTUs (but you still value the printed manual for T/Mon user manuals).
That's why we've started to ship all RTU, PDU, and similar orders (all except T/Mon) with electronic user manuals in 2 forms:
Compared to including a printed user manual with every product we ship, electronic PDF manuals have the following 5 advantages:
If you like paper user manuals and you're not happy with this change, don't forget that we're DPS. We're glad to customize to meet your needs. If you'd like a printed manual, just tell us when you order.
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Download our free Monitoring Fundamentals Tutorial.
An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.
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