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Every department at DPS Telecom has one focus: serving you, the client. Meet the managers of DPS, as they explain their departments and the commitment behind their work.
Special Projects Manager
You're not taking risks or making commitments when you talk to DPS Sales. Special Projects Manager Ron Stover explains how DPS's consultation process ensures clients get expert monitoring advice with no high-pressure tactics. "We're not your typical sales department," says Ron Stover, DPS Telecom's Special Projects Manager.
"We don't rush the client. We don't recommend solutions until we have a good understanding of the client's requirements and ultimate goal. We're design consultants."
If you work with unique problems - proprietary protocols, legacy interfaces, protocol mediation issues - an off-the-shelf solution won't do the job. DPS Chief Engineer Sergey Dub explains how his team designs perfect fit solutions for your specific needs.
Tech Support and Lead Software Engineer
When you're alone at a remote site, trying to fix a stubborn problem, you need a live human being who knows how to help ... not a choice between pressing 1, 2 or the Star key. DPS Tech Support and Design Engineer explains why his team goes the extra mile for you. Not only do you speak to our technical experts you also get to speak to the Engineers who design your products.
DPS Telecom manufactures all its products in-house in its own factory. Production Manager Annette Rinehart explains how the manufacturing process works - and the commitment behind it.