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Make Your Monitoring Easier Take Advantage of DPS Telecom Client Services

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Chris Hower
DPS Telecom
Tech Support Specialist

Lifetime Tech Support

All DPS Telecom clients are entitled to 24/7/365 Tech Support for the lifetime of their DPS products. DPS Tech Support is rated the best in the industry by our clients, with a problem resolution rate of over 90%. There's no voice mail, no waiting on hold - you'll be connected to a DPS engineer who can solve your problem.

Turn-Up and Installation Assistance

This is absolutely the quickest and easiest way to get your network monitoring system up and running. Our on-site turn-up assistance team will help install and configure your system and train your staff to use it.

Databasing Services

Defining your database is the most complicated aspect of configuring your alarm monitoring system. But you don't have to worry about it when we can do it for you. This service is especially helpful if you're upgrading to DPS Telecom equipment from legacy gear - we can convert your existing database from your legacy master.

T/Mon Gold Plan Maintenance Agreement

A T/Mon Gold Plan is an added layer of security for your network. It's the safest way to ensure that your equipment is always protected by the best and latest DPS solutions. The T/Mon Gold Plan entitles you to 50% off T/Mon hardware upgrades, free attendance at DPS Telecom Factory Training Events, priority Tech Support, and more.

DPS Factory Training Events

DPS Factory Training is the fast way to learn everything you need to know about your T/Mon system and DPS remotes. This is the class that will make your job easier. For more information, see page 2.

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1-800-693-0351

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Get the Alarm Fundamentals White Paper

Download our free Monitoring Fundamentals Tutorial.

An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

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No other network on the planet is exactly like yours. We manufacture hundreds of product variations per year that are customized to our clients' exact spec, all while providing training, tech support, and upgrade availability.

Send us a quick online message about what you're trying to accomplish. We'll give you a call and work with you to design a perfect-fit solution for your network.

Hours: Monday - Friday
7:00 a.m. - 6:00 p.m. PST
Tech Support: (559) 454-1600 / support@dpstele.com
Sales: Domestic: (800) 693-0351
International: 1+ (559) 454-1600