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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

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What is a Telecommunications Service Provider (TSP)

Telecom Service Providers (TSP) refers to a company that works within the telecommunications industry. Telecom Providers are a sector of Communications Service Providers (CSP), in charge of the electronic transport of data. CSPs include both public and private companies in industries such as telecom (land and wireless communications), cable, satellite, Internet Service Providers (ISPs), and managed service businesses (utility companies, etc.).

These services are versatile, capable of handling diverse types of transmissions. Whether it's nonvoice data, images, video, fax, interactive services, or even voice, fixed-data services manage them effectively. Importantly, they support both analog and digital source formats, ensuring comprehensive communication solutions.

Telecommunication companies are liable for the operation and upkeep of telephone and related products and services. The industry spans multiple regions and has large customer bases, requiring maximum up-time.

In the past, governments in most countries owned TSPs. In the United States, the Telecom Act of 1996 caused the deregulation and innovation of telecom companies, birthing many smaller regional providers that have begun to take over. Private telecom companies are becoming the norm in this industry due to competitive services and regional operation of networks.

With the increase in the number of private companies, residents and businesses can choose a telecom that best fits their budget and their needs. The greatest being a reliable service, which is dependent upon the scale of the data centers and the effectiveness of its network monitoring infrastructure.

D-LAN Option with SIPPDD-10 Ethernet Configuration Card
A telecommunications service provider (TSP) offers a range of telecom services. These telecom service providers play a vital role in connecting users to telecommunication networks. As critical players in today's digital economy, telecommunication service providers enable smooth communication by delivering reliable and secure telecommunication services.

What Are Fixed-Data Services in Telecommunications?

Fixed-data services encompass a broad range of dedicated and private line services, catering to various access needs in telecommunications. These services include:

Dedicated/Private Line Services: Designed for exclusive, consistent communication channels.

Packet and Circuit-Switched Access: Examples include technologies like Frame Relay and Asynchronous Transfer Mode (ATM).

Integrated Services Digital Network (ISDN): A set of communication standards for digital transmission.

Digital Subscriber Line (DSL): A family of technologies providing internet access via telephone lines.

Wireless Systems: Such as Multichannel Multipoint Distribution Service (MMDS) and satellite communications.

What is Mobile Telecom Services?

Mobile telecom services encompass the broad range of offerings provided by cellular network operators. These services mainly involve the facilitation of mobile phone calls and data connectivity. Here's a breakdown of the types of revenue these services generate:

Voice Call Charges: This includes the cost associated with making and receiving mobile phone calls.

Mobile Data Usage: Revenue is collected from consumers when they use mobile internet services, whether it's for browsing the web or using apps.

SMS Fees: Charges apply when users send or receive text messages using Short Message Service (SMS) technology.

Subscription and Line Rental: This includes regular fees paid by users to maintain active service, often billed monthly or annually.

Connection Fees: Initial charges may be applied when a user signs up for a new mobile service or activates a line.

By understanding these revenue streams, one can appreciate how mobile telecom services generate income across various user activities and service tiers.

TSPs and Network Monitoring

Reliable network monitoring is an integral part of the telecommunication sector. It is a service industry, meaning they provide the customer with a service, such as wireless internet access or phone connections, rather than a tangible product. Therefore, to avoid large fines for network downtime their network must remain online.

Companies in the telecom sectors can reduce the amount of network downtime they have with proper network monitoring, improving the customer experience and quality of data services. And since service areas can span long distances, it becomes imperative to obtain visibility on the remotest sites.

DPS shines the brightest in network monitoring. With over 30 years of experience, we have worked with many businesses to create Dependable, Powerful Solutions. We specialize in remote monitoring and telecom equipment so that you can have full confidence in the reliability of your services.

Network monitoring is done in part with the use of Remote Telemetry Units (RTUs). RTUs can ping network elements, report a remote site's environment, read backup generator levels, and much more.

The RTU then sends its data back to a central location, commonly referred to as a network operations center, or NOC. At a NOC, one can view the status of their RTUs in the field in real-time. This provides visibility on remote sites and huts without the need to be at the physical location.

The Bottom Line

The telecom service companies sector consists of companies that make fast data transmission and communications across large geographic areas possible - whether it's via wires or wirelessly.

No matter what service you provide, a good network monitoring solution is essential to any telecom business. Companies must ensure reliable service as the number of subscribers grows. They can do this effectively by investing in network monitoring.

Network monitoring will allow visibility to remote sites with the use of RTUs. RTUs monitor each remote site and report their data back to a central office, commonly referred to as a NOC.

A NOC, or network operations center, is the command center of a company. It collects data from all their remote sites, alerting technicians of critical issues. Techs can then effectively and strategically assess issues and minimize the chance of them happening again. In turn, this will allow for greater customer experience and reliable service.


For an in-depth look into TSPs, take a look at our Telecom Knowledge Base.

To view the complete list of our knowledge base, make a free MyDPS account. We cover countless topics and offer a number of whitepapers. From telecoms to tower lights, we gladly share the knowledge that we've accumulated over the years.

Do you Still need support?

All DPS Telecom products include comprehensive technical support. If you've purchased one of our products and are encountering any kind of issue, contact DPS Tech Support today at 559-454-1600.

At DPS Telecom, the representative who answers your call isn't an intern reading from a script. DPS Tech Support representatives are engineers who contribute to product development. And, if your problem requires additional expertise, the DPS Engineering Department that designed your product is right down the hall.

Help us connect you to the right engineer by filling out this quick questionnaire. Simply leave your contact information to get started, and we'll call you back. Most preliminary discussions are about 15 minutes, and afterward, we'll send you a custom application diagram of a recommended solution that'll make it easier to justify your project to management.