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An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

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Previous Page: T/Mon NOC Optional Configurations (Continued)
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T/Mon NOC is guaranteed to work for you. It's backed by a two-year hardware warranty and a 30-day no-risk guarantee. You can field-test your monitoring solution under real-world conditions at your site, backed by complete DPS Telecom support, for 30 days. If the solution doesn't meet your needs, send it back for a full refund.

Custom development at no extra cost or risk to you

If an existing T/Mon configuration won't meet your needs exactly, we'll create a custom-designed solution just for you-and we take on the full risk of making sure it works. Other vendors charge outrageous NRE fees for custom development and don't guarantee the results. DPS Telecom does not charge you development fees; we just ask for a minimum order.

Chris Hower
Chris Hower
DPS Technical Support Engineer

24-7 tech support from live human beings

Some vendors think it's OK to make you fight through voice mail hell to reach an intern with a script, who doesn't understand your problem and can't help you solve it.

That just doesn't cut it, especially when you're alone at a remote site at 3:00 A.M. When you call DPS Telecom, you always speak to a knowledgeable tech support engineer who knows your system and can solve your problem. That's why our clients rate DPS tech support the best in the industry.

Next Page: Have an older IAM or T/MonXM WorkStation? Upgrade paths are available
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