DPS Telecom Blog

Alarm Monitoring Should Be A Long-Term Investment

Have you suffered through the bad news of discovering that a piece of gear your company buys is no longer supported? It may have worked perfectly, which is why you need to...

How to Securely Reset Your Password on a NetGuardian RTU

Today, I spoke to Andy Yang, an engineer on the DPS Technical Support team. I asked about some of the most common types of support calls he handles. One of the most common - Forgetting Your Password.

DPS Monitors HVAC & Batteries for Government

I recently finished wrapping up another remote site monitoring proposal. This proposal was for a long-time DPS client. They're a governmental agency with telecom shelters in very remote locations. Let me give you a quick overview and also a...

How to Monitor Telecom Cabinets at a Rural ISP

I just got back from a trip last week. Among several other DPS clients, my fellow engineer Andy and I stopped by a telco (telephone & ISP) in a fairly rural part of Texas. Based on this meeting, we were able to propose a complete system for monitoring battery health and commercial power interruptions.

Monitoring Tower Lights, HVAC, & Radio Systems for a County Fire Department

On this trip to Texas, one of my stops was to a county fire department. When we arrived, we were instantly greeted by the fire chief. Since he is also responsible for the multiple radio sites owned and operation for county public safety personnel, he took out out to 3 tower sites to survey the equipment and plan a remote monitoring system to cover everything. Take a look at what we found...

How (and Why!) DPS Continues Manufacturing of Older RTU Models

I recently got an email from a long-time DPS client. This is a large equipment manufacturer that builds large-scale systems for government and military customers. As a result, they're necessarily concerned about the ongoing availability of NetGuardians and other key gear...

How to Turn Your Remote Site Monitoring Goals into a Finished Project

I just had a fast back-and-forth email exchange with someone who wants to get SMS text messages to his phone when important alarms happen. It all started with an online message...

T/Mon Q&A: Evolving a Proven Alarm Master for 2021 and Beyond

There's no more important element in your remote monitoring system than your central alarm master station. It's the place where everything comes together. This fast Q&A gives you real-world answers to DPS client questions...

Multi-Building Alarm Echo to a Single Fire Alarm Control Panel (FACP)

I got a call recently about a six-building complex that, due to local fire ordinance, requires that the fire detection system in each building be linked back to just one conventional fire alarm control panel (FACP). See the two devices that, working together, will pull this off.

Rectifier Monitoring via SNMP & Alarm Dialer

I just had an interesting call with a DPS client who needs to monitor rectifier major alarms (2 per rectifier). This application has a few interesting elements (like local RTU processing of SNMP traps), so let's walk through it as a learning exercise now...