Get a Live Demo

You need to see DPS gear in action. Get a live demo with our engineers.

Get the Alarm Fundamentals White Paper

Download our free Monitoring Fundamentals Tutorial.

An introduction to Monitoring Fundamentals strictly from the perspective of telecom network alarm management.

DPS is here to help.


Have a specific question? Ask our team of expert engineers and get a specific answer!

Learn the Easy Way

Sign up for the next DPS Factory Training!

DPS Factory Training

Whether you're new to our equipment or you've used it for years, DPS factory training is the best way to get more from your monitoring.

Reserve Your Seat Today

These Smart RTUs with Remote Configuration Reduce Truck Rolls

Truck rolls to remote sites will cost you time and money. Do you have technicians that spend the entire day in their trucks driving from site to site? Do you have to dispatch a tech to a site every time there is a problem just to find out what the issue is?

You cannot allocate large portions of your budget to gas, truck maintenance, and payroll, just for your techs to drive around. You also cannot afford to leave your sites unchecked and unmonitored. Having a monitoring system in place helps but not all monitoring systems are created equal. Some, such as those that utilize PLCs, require programming by a skilled tech to code. Any time there is an update needed, your tech has to program it and then drive all the way out to the site just to install it.

PLCs add complexity - during both rollout and maintenance

PLC-based solutions theoretically offer very flexible functionality. The only limits are what you can program into it. Unfortunately, your team has to spend time on the programming (often for very "simple" functions like basic alerts).

And what about maintenance? What if you want to change something. With PLCs, you might be driving out to the site to update programming.

Smart RTUs reduce major headaches with useful standard functions and remote updating

A good RTU will have built-in intelligence for common tasks like fuel tank monitoring, door monitoring, and power cycling. It's flexible in the areas you need, but you don't have to reinvent the wheel.

And when it comes time to update your RTU, you can use the built-in web interace to change your configuration. You don't even have to leave the Central Office.

Monitoring your revenue-generating gear is a must!

You need a smart, Network Monitoring System with Remote Configuration capabilities. Imagine a system that features a user-friendly, web interface that is configurable from any computer with internet connectivity. A system that is compatible with over 25 different protocols as well as different legacy equipment. One that can send alarms to your email or phone via SMS message.

Other things to consider in a Network Monitoring System:

  • Nuisance Alarms: You should look for a system that can silence nuisance alarms. If there are alarms that your techs are taught to ignore, they are more likely to miss a critical alarm. Make sure that this doesn't happen by installing a system that can intelligently sort alarms by level of importance. Qualification times are also great for alarms that "flicker". You may not care about a typical door-open alarm during business hours, but a door that's propped for more than 3 minutes is a potential threat you must know about.
  • Fuel Levels: If you have a generator that needs propane or other liquid gas, you need to be able to monitor the gas levels at all times. Your network monitoring system should have the capability of alerting you when fuel levels are low, as well as monitor for trends, so you can detect problems such as leaks.
  • Remotely Power-Cycle Equipment: When your equipment is malfunctioning, often times all that's needed is a quick restart. With remote power-cycle equipment, you can do this without sending a tech hours to a remote site.
Truck Rolls
Driving to a remote site can take your tech hours, which costs you valuable time and money.

You have plenty of other work to do outside of remote monitoring. Don't waste time and money on truck rolls when you could simply select smarter equipment from the start. Smart RTUs from DPS Telecom feature Remote Configuration, allowing you to monitor your site remotely, without dispatching techs for anything less than a major problem. With a range of products and features, you can build a system that fits your needs perfectly.

RTUs and masters that work for this application:

  • Remote Power Switch AB6: The AB6 has both RTU and PDU (Power Distribution Unit) capabilities. Use it to collect alarms from sensors as well as power-cycle equipment.
  • NetGuardian 832A G5: DPS' flagship RTU - monitor just about anything from temperature of the site to door entry and more.
  • NetGuardian LPG Controller: Remotely monitor and operate up to 4 propane tanks. The LPG Controller can intelligently switch between propane tanks so your generator never runs out of fuel.
  • T/MON Alarm Master: The T/MON can mediate over 25 proprietary protocols and monitor a large network of RTUs and other equipment. Use it to take in data from RTUs at multiple sites.
The RPS AB6 is a RTU and a PDU - all in one box.

These Smart RTUs and Master Station with Remote Configuration will reduce your truck rolls, saving you time and money. Plus, DPS Telecom can adjust software and hardware to fit your specific needs. Why pay for something you don't need? Get a perfect-fit solution, without paying for extra features that you won't use.

To receive a price quote or ROI analysis...

Call 1-800-693-0351