Top 4 Network Monitoring Software Best Practices

Morgana Siggins
Morgana Siggins
Monitoring Specialist

Network monitoring software is one of the main resources you have to maximize uptime, minimize costs, and generate more revenue. This is especially true if your network is spread across a large area with multiple unmanned sites, you will need technical help as well as some Network Monitoring Best Practices to manage it all.

T/MonXM software on the T/Mon LNX hardware monitors, mediates, and forwards alarm data in over 25 standard and proprietary protocols, including legacy equipment no one else can support.

Why Should One Follow These Best Practices?

You may already know the importance of Networking Monitoring Software, but may not have considered why - more specifically, why it is vital to have good software that follows industry best practices.

1. Your Monitoring Software Should Support Alarm Collection and Device Management

Multi-Protocol Support for your Existing Devices

Ensure your alarm monitoring software supports alarm collection from all your existing devices, including older legacy gear. This means that if you want to go through a migration, you can unite and monitor all your network from one screen.

Back-up Dial-up Reporting

Don't rely solely on your primary network to bring back alarms. If anything goes wrong with your transport, you may lose monitoring data at critical junctures. Therefore, you should look into an monitoring software that supports dial-up and alternate path reporting.

SNMP Support and Ping Alarms

A power tool for monitoring reliabililty, you should look for monitoring software that consolidates SNMP Support and Ping data to ensure the reliability of your telcom and IP equipment.

Live Analog Monitoring

Make sure you have software that supports analog inputs, including live monitoring of actual analog values. Monitoring battery levels, temperature, and humidity with one-threshold contact closures is inadequate.

Control Relays

Many common site problems, from power outages to high temperature alarms, can be resolved if you can remotely control a generator or air conditioner. Remote operation of equipment is fast, reliable and eliminates unnecessary site visits.

2. Your Software Should Have Alarm Sorting and Analysis

Alarm Sorting

A large, complex network usually creates multiple alarms. Some of them are unimportant, but others can be critical. Look for alarm monitoring software that can automatically sort and prioritize this information for you.

Root Cause Analysis

To prevent the same issues from recurring or escalate, you have to find the underlying cause of these alarms - which can take hours of manual troubleshooting. The best alarm monitoring software can automatically correlate repeated combinations of alarms.

History and Trend Analysis

Identify problem areas and eliminate recurring problems with a software that records and keeps a complete alarm history that's exportable for trend analysis.

Nuisance Alarm Filtering

It's easy to stop taking alarms seriously if you get bombarded with status alerts, oscillating conditions, and unimportant alarms. Your monitoring software should follow the best practice of filtering all these out.

Custom Combination Alarms

Usually a low battery or a failed generator isn't a serious problem. However, in tandem, they can cause serious problems. Find an alarm monitoring software that can monitor and respond to critical alarm combinations.

3. Your Network Monitoring Software Must Support Alarm Presentation and Notification

Web Interface

A web interface is always on standard that is easy to use, but surprisngly difficult to maintain and code. Ensure your tech hires Front and Back-End Developers and Engineers who know what they are doing.

Pager and Email Notifications

When your techs get pager and email notifications, they can respond to alarms while they're still in the field, speeding repairs and reducing windshield time. Your alarm monitoring software should support SMS, which can send detailed alarm alerts to pagers, cell phones and etc.

Detailed Alarm Notifications

Categorizing and summarizing alarm notifications as "major/minor" is not enough technical information for dispatch. It's important to have software that includes detailed diagnostics with each alarm.

Alarm Correction Instructions

Your alarm should ideally offer detailed instructions to resolve known issues, ensuring that system operators will know exactly what to do without extra overhead nor training.

4. Your Should Use Professional Software

Last but certainly not least, your software should be professional grade. A common pitfall for many is to go looking for a free software to solve issues on a complicated corporate infrastructure. Monitoring your network is not an area that you should cut costs in, because you'll usually end up spending plenty later down the line when some free software you downloaded off the internet fails you.

Remember that you'll get what you pay for. So, in this case, when you choose to go with a free software, you'll get a system that's missing critical details, lacks key features, has a complicated interface, and - of course - has no proven durability.

Here's what you can expect if you choose free remote monitoring software:

Get a Customized Monitoring Software Without Breaking your Budget

Now that you have a good idea what the best monitoring software practices are and why it's so important to follow them, you might be wondering how much it all may cost you.

The good news is you don't have to spend a fortune to get high-quality monitoring software to handle your monitoring needs. T/GFX is perhaps the most powerful aspect of the T/Mon suite. It puts alarms on a zoomable "drill down" geographic display. This provides a few keys advantages over non-geographic network monitoring software.

The GFX is accessed through the T/Mon web interface.

Find the Best Network Monitoring Software Vendor

The first step in the path of purchasing a monitoring software that follows the industry best practices is to find a good vendor.

Don't buy a network management software suite that isn't designed and proven in industrial environments. Ask potential vendors these tough questions:

  1. Has your software been deployed in environments like mine? What about my industry? What about companies near my location?

  2. Is the hardware platform that your software runs on industrial-grade? Am I expected to simply install your software on my own PC or server?

  3. Do you have a list of alarm remotes and equipment model numbers that have been proven to work with this management software, or am I expected to "hope" everything will work?

Here at DPS, we make sure to put you first. We conduct a thorough analysis of your network, and we give expert recommendations on creating a complete monitoring solution. We have multiple testimonials and success stories that you can read. And, also, we offer you a 30-day, money-back guarantee - you'll be assured that you'll be choosing the best vendor.

We've been in business for more than 30 years, and providing our customers with the best monitoring solution is all we do. So, call us today and know more about remote monitoring and our monitoring software options.

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